Healthcare Organizations (HCOs) are undergoing an incredible amount of change. Whether addressing regulatory changes, financial pressures, or quality and performance issues, HCOs require insight into their business and clinical operations to identify where problems exist, and to evaluate efforts to address those problems.
In my recent article on SearchHealthIT.com, I share a few common capability-maturity models for business intelligence and analytics that can be applied to healthcare (including Tom Davenport’s DELTA model). In the article, I also discuss a five-point analytics “systems check” healthcare organizations should periodically use to ensure that the needs of the users and the business are still in alignment, and that any major requirements or assumptions have not changed.
The five main points of the analytics system-check are:
- Clearly defined and communicated business goals/objectives.
- Well understood needs of stakeholders.
- Appropriate human and technical resources are in place, and in the right place.
- Necessary technology is available.
- Analytics are used to drive decision making.
I invite you to read the entire article on SearchHealthIT.com for full details on the capability maturity models as well as the five-point analytics systems-check.